Report a Claim

How to Report a Repair Claim with
ICBC & Canadian Direct Insurance

Though you do your best to drive carefully and responsibly, it’s comforting to know that if you’re involved in an accident, we are fortunate in British Columbia to have access to insurance companies dedicated to making the repairs as hassle free for you as possible.

Whether it’s damage resulting from an accident, a hit-and-run, or a windshield that needs replacing, there are key steps you need to take.


icbc-100As the primary insurer in the province of British Columbia, all car accidents should be reported to ICBC first. Even if you choose to repair your vehicle without ICBC’s help, you are obligated to report your loss. This will also ensure a smooth claims process and minimize the time it takes for ICBC to determined liability or approve rental car coverage.

Dial-a-Claim is open 24/7 at:

Lower Mainland: 604-520-8222
Rest of BC: 1-800-910-4222

For Online Reporting, please click here to Report a Claim Online on ICBC Website.

Canadian Direct Insurance

canadian-direct-100We are proud to be a Preferred Vendor with our partners at Canadian Direct Insurance, a respected private insurance company offering premium optional insurance coverage for your vehicle. As an Authorized Repair Centre, we repair more claims than any other CDI approved auto body shop. Which means we have CDI’s complete trust to restore your car to pre-accident condition, quickly and effectively.

CDI’s Claim Centre is open 24/7 at:

For Online Reporting, please Click here to visit  CDI Online Claims